Privacy Policy

1. Introduction

Welcome to simplyaboveaverage ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and contact information
• Account credentials and profile information
• Size preferences, brand preferences, and shopping history
• Payment information (processed securely through third-party payment processors)
• Communications with us, including customer service inquiries

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

2.3 Search Analytics

We collect anonymous search queries to improve our product catalog and search functionality. This includes the search terms you enter and the number of results returned. We do not link search queries to your personal information or account. Search data is retained for 90 days and is used solely for improving our services and identifying gaps in our product catalog.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you marketing communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Personalize your experience and recommendations
• Analyze search queries to improve product catalog and search functionality
• Detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, shipping, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Withdraw consent where we rely on consent for processing

To exercise these rights, please contact us at contact@simplyaboveaverage.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: